We’ve all had our fair share of KPLC token meters annoying beeps, especially at night when they appear to beep the loudest.
Luckily, you can get some peace of mind by turning off the low electricity units alarm.
However, the procedure varies depending on the meter model because token meters come in different types and models.
You might be familiar with your current token meter mute code but as soon as you move houses, you find a totally different meter whose mute code is different.
The most common meter models include Inhemeter, Hexing, Nirav, Conlog Intech, and Actaris
Here are the steps to clear or stop the beeping sound on the different models of prepaid meters.
Note: Be sure to follow the steps based on the model of your meter.
What are KPLC prepaid meters?
As electricity became a necessity, the Kenya Power and Lighting Company (KPLC), now Kenya Power, connected households to the grid and installed post-paid meters.
Over the years, these meters proved inefficient. Not only did the company have to cater for postage costs to send monthly electricity bills to clients, but also clients failed to pay in time leading to many power disconnections.
Kenya Power, therefore, introduced the prepaid power meters, where customers are required to purchase electricity tokens in the form of power units beforehand.
These meters are more efficient compared to their traditional predecessors. The customer UI screen allows users to type in the token code they receive after.
As such, it allows you to monitor and manage your electricity usage, which you could also do using the Kenya Power Telegram Bot.
When your tokens fall below the 20 kWh mark, the meter will alert you through its built-in alarm-like sound. Since this alert system is continuous, the sound could become annoying very fast.
How to silence the token meter beeping sound
Here is how to silence the beeping sound based on the model of your token meter:
Hexing meter model seems to be most common in many households.
To stop the beeping sound on this meter you need to press 812, then hash (#), or press 812 then “Enter”.
If your meter has the name “Nirav Star Instrument” printed on it, just press 1037 then hit “Enter” button 3 times.
In one long press on the hash (#) button will stop the sound on a Conlog meter that keeps beeping when you have few units.
To stop this sound as you plan to buy additional tokens, long-press the “Enter” button.
For one reason or another, a method may not work for your meter model. Try out the steps specified for the other models. These steps will be updated regularly to include new meter models or tricks.
Press 016 then hit ‘Enter” button
Press 1037 then hit “Enter” button 3 times
Long press: Enter’ button until meter stops beeping
Press 812 then hash (#) button